Origin is a cross-platform gaming service that helps you connect with friends, purchase and manage your games, and stay up to date on the latest video game news and releases. Becoming a part of the Origin community also gives you access to exclusive events and offers.
The Origin client lets you easily access and play games from almost any computer, and with its built-in cloud saving feature, your in-game progress travels with you as well. The Origin client also integrates a sophisticated social system, allowing you to chat and play games with friends.
Your account and personal data security is of utmost importance to EA. While EA has robust security measures in place, we strongly recommend that you take steps to safeguard your Origin Account as well by creating strong passwords, and changing your password often. Your password must be 8-16 characters, and include: at least one lowercase letter, one uppercase letter, and a number. To reset your password, select Can’t access your account? under the password field at sign in.
If you cannot access your account for any reason, or if you are concerned for any reason about the security of your Origin account, please contact Origin Help for assistance.
Yes. Origin is available on all of those platforms. Additionally, those of you on both Mac and PC can appreciate dual-platform play (Mac/PC) for select EA titles, and a unified (Mac/PC) My Games library.
When you purchase a digital copy of a game through Origin, Origin automatically adds the game to your My Games library. You can access your library at any time by launching the Origin client, logging in to your account, and clicking the My Games tab.
Physical game purchases will not show up in your My Games library.
Games in beta can be downloaded and installed just like regular games. Launch the Origin client and log in to your account, then follow the instructions in this FAQ for downloading and installing games.
When you purchase a digital copy of a game through Origin, the game is automatically added to your My Games library. You can access your library at any time by launching the Origin client, logging in to your account, and selecting the My Games tab.
You can also add games purchased outside of Origin, including physical games purchased for your PC, to your My Games library by selecting Add Game… from the Origin menu.
Yes, but only on PC—this feature is currently unavailable on Mac. Our broadcasting technology, currently in beta, is controlled via Origin In Game. To get started:1. Press Shift F1 (or your custom hotkey) to launch Origin In Game 2. Select the Twitch.tv Video Broadcast icon at the bottom of the screen 3. Log In to your Twitch account, or create one by selecting Sign Up 4. Enter a Game Name and adjust your volume settings 5. Select Start Broadcast
When you’re ready to stop broadcasting, just start Origin In Game and select Stop Broadcast.
Please note: Some games, particularly non-Origin titles you’ve added to your library, may cause conflicts with Origin In Game and may not be able to support broadcasting. Additionally, broadcasting your game takes up bandwidth and may affect your frame rate. If your gameplay slows considerably while streaming, consider reducing the resolution of your broadcast.
A demo is often a short, stripped down version of a game and usually you can only play through a designated section. A free trial is a time-limited version of the full game with no restrictions on how you play.
Our cloud storage feature houses your in-game progress file in the “cloud”—on EA’s secure global computing network—so you can pick up right where you left off from any Origin-enabled computer. It’s also a helpful backup for locally saved games.
In addition to data about your online feature usage and preferences, EA collects a limited amount of information about your hardware specifications, your system’s interactions with Origin, and any crashes you encounter while using Origin. This data is used to improve the performance of the Origin client, identify software bugs, and enhance your overall customer experience.
Hardware specification data includes information about your device’s CPU, graphics card, display, memory, browser, and operating system.
Crash reports transmit information about Origin crashes, including the time and approximate location of the crash, as well as information about your device. These reports help identify current crash trends and prevent future errors from occurring.
System interaction data includes basic information about your device (including MAC and IP addresses), plus details on how it interacts with Origin. Successful installs, unsuccessful game downloads, game launch data, client errors, and lost network connections are all included in this category.
You can opt out of sharing hardware specifications and crash reports at any time. Sharing of system interaction data can be limited and made anonymous, but not completely disabled. All data sharing preferences can be controlled through your Origin Settings.
There are two types of information that are always collected through Origin.
The first type is system interaction data essential to the continued operation of Origin. This includes anonymous information about crash occurrences, game launch successes/failures, information about download sessions, and other functional details. MAC and IP addresses are collected as well, but are obfuscated or hashed to protect your anonymity.
The second type of collected data is information that you give to Origin directly. This includes Origin preferences, online feature usage (chat, cloud storage, etc.), purchase information, and account information. This type of data is used only to allow specific services to work. Origin cannot, for example, process a video game purchase without first collecting and verifying your personal information.